Solutions

Des services professionnels pour la réussite de votre entreprise

« La beauté de l'outil est qu'il est universellement adaptable. Vous pouvez gérer différents angles de l'entreprise avec Daptiv PPM. Nous avons pris une excellente décision en optant pour Daptiv. »

— Mike Renzulli, Program Director, Sovereign Consulting

Our domain experts have run PMO departments and other project-driven organizations, so are uniquely qualified to partner with you for implementations, integrations and business process consulting. We offer best practices learned from working with thousands of customers and can help you deliver value quickly to your organization.

Our Approach

Our solutions consultants typically engage early during your evaluation process to offer guidance on implementation strategies and share best practices from other engagements. Our team follows a four step approach to ensure you are successful with your PPM initiative:

We partner with you to ensure we are providing the right level of engagement suitable for your business needs. In some cases, a customer will take the lead with guidance from a Daptiv subject matter expert, and in other cases, Daptiv will manage the implementation while ensuring we transfer knowledge throughout deployment process. Daptiv consultants are always available after implementation to help optimize your solution or provide guidance on how to improve your PPM maturity.

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Implementation Services

Our team provides two alternatives for implementation depending on your business needs:

A Business-Driven Implementation™ is a cooperative effort between you and our services team, managed by Daptiv. The scope can be tailored to your business requirements and can include a full range of consulting, training and integration services.
A Subscribe-to-Live Implementation™ is a customer-driven project with Daptiv services offered that provide guidance and support. Daptiv services are offered with a fixed price and scope.

A Business-Driven Implementation™

Our business-driven implementation follows a collaborative implementation process:

Discover. Through process reviews and stakeholder interviews, our PPM experts discover your business goals and learn how you run your project-driven organization. We can also provide PPM best practice advice and consulting.
Model. We take what we learned during discovery and work together to craft a high-level Daptiv design that enables your processes and meets your goals. We work with your team to iteratively configure Daptiv to meet your needs and conduct a joint conference room pilot before proceeding to deployment.
Deploy. With configuration complete, it’s time to train, migrate data, and go live! During the discover phase the core team receives administrator training and we provide either train-the-trainer or role-based end-user training just prior to go-live.
Optimize. For customers, go-live is only the beginning. In order to foster adoption, we schedule regular check-ups to assess progress and assist with any issues. No PPM organization sits still, so we help craft a roadmap that anticipates your processes and Daptiv evolving in tandem.

The Business Driven Implementation utilizes several repeatable tools to ensure customer success, including:

The BDI Design Guide — A PowerPoint “as-built” document compiled during the life of the project that covers all the design decisions, project deliverables and configuration elements.
Daptiv Process Map — An end-to-end process map documenting the customer’s PPM processes with color coding and notes to indicate how each process block will be handled in Daptiv.
Project Artifact Matrix — Like the process map, this is meant to ensure all bases are covered. We document all artifacts in your project methodology and note if and/or how they will be handled in Daptiv.
Requirements Matrix — A two-column matrix that lists business requirements and the Daptiv elements being utilized to meet them.
Training Presentation — A set of modularized PowerPoint decks covering all roles and processes handled in Daptiv. This is modified to fit the customer’s specific processes and Daptiv configuration.

A Subscribe-to-Live Implementation™

Subscribe-to-Live is a more limited scope ‘guided’ implementation where a Daptiv consultant works side-by-side with your team to configure the system. It’s suitable for customers who want to assume responsibility for their own implementation and have a dedicated project lead. It includes the following support and services from Daptiv:

Configuration — Configure user roles, processes, resources, approvals, project types, templates, and portfolio views to map Daptiv PPM capabilities with your business requirements
Reporting — Set up standard dashboards, views, and reports
Training — Administrator and user training for team members (including a train the trainer option)
Coaching — Additional coaching time post go-live
Check-up — Three month assurance check up to help you further align processes and software

Subscribe-to-Live offers several fixed-price, fixed-scope options that differ by the degree of assistance and the depth and scope of functionality sought.

Training Services

The Daptiv Professional Services Team offers regular training for our customers who need assistance educating administrators, project managers, business users and report authors on the Daptiv PPM toolset. If you are introducing PPM to a new group within your organization these training options pro¬vide your users with a solid understanding on features and functionality offered.

Daptiv for Administrators

Recommended For:

New administrators adopting Daptiv PPM
Existing administrators who want a refresher on Daptiv PPM

This web-based training is offered weekly and delivered in a series of five training sessions of between 60 and 90 minutes.

Daptiv for Project Teams

Recommended For:

New users being introduced to Daptiv PPM
Existing project managers and team members whose role in Daptiv PPM is changing
Teams who need to “get up to speed” on the Daptiv PPM toolset

This web-based training is offered monthly and delivered in a series of four training sessions between 60 and 90 minutes

Advanced Report Builder Training

Recommended For:

Business Analysts that will be using Daptiv Work Intelligence as part of their daily job
Business Analysts that will be using the Daptiv Advanced Report Builder tool

This training covers an introduction to Daptiv PPM reports, basic reporting features, advanced reporting features, and effective report design.

Daptiv Connect™ Integration Services

DAPTIV CONNECT, THE ON-DEMAND INTEGRATION SERVICE FOR DAPTIV PPM

Daptiv Connect offers a library of 150+ pre-built connectors to enable seamless integration between Daptiv and ERP, CRM, financial and other business systems. It doesn’t matter if those systems are on-demand services, like Daptiv, or whether they’re on-premise, installed software or databases. Daptiv also offers a ‘self-service’ capability to build a custom integration.

Our team has extensive experience implementing pre-configured integration solutions and building custom integrations to satisfy client business requirements.

Daptiv offers services to implement the following pre-configured integration solutions:

ERP Financials

Daptiv Connect enables invoice and timesheet data to be seamlessly exchanged between common ERP systems, including Microsoft Dynamics, Netsuite, Oracle Financials, JD Edwards, PeopleSoft, and SAP.

Identity Management and Single Sign-On

Synchronize your Microsoft’s Active Directory (AD) or Lightweight Directory Access Protocol (LDAP) system with Daptiv PPM. Daptiv also supports single sign-on with industrystandard SAML v2.0 support.

Agile Development

Daptiv Connect enables agile development tools, such as Rally Software, to be integrated into Daptiv PPM to maintain a single source of truth for project portfolio reporting.

Service Management

The service management connector provides the ability to synchronize service desk tickets and work with Daptiv from solutions such as ServiceNow, BMC Remedy, and Jira.

CRM

The CRM connector creates and links associated Daptiv projects when a sales opportunity reaches a defined stage. The CRM connector supports salesforce.com and Microsoft CRM.

Other Services

Advisory Services

Our PPM experts provide in-depth process consulting services that take advantage of Daptiv’s robust PPM platform.

Whether it’s bouncing ideas off us during implementation, or full-blown process consulting engagements, many Daptiv customers take advantage of our expertise for help improving their PPM practices. We have helped customers streamline their project selection process, craft effective project management frameworks and methods, resolve persistent resource contention issues, design portfolio monitoring tools that empower decision making at all levels, and much more. This advice can take the form of process review and feedback during an implementation process, structured process workshops, or targeted consulting engagements. Whatever the format, our process consultants combine effective process design with Daptiv’s unique capabilities to craft a powerful solution to your PPM challenges.

Configuration Tune-Up

Optimize and tune your Daptiv configuration and processes with a PPM expert.

Business rarely sits still and Daptiv is designed to be changed to match your changing business conditions and processes. The Daptiv Tune-up is a 3 day workshop where our process experts review your current business practices, review your current Daptiv configuration, and work with you to develop recommendations for improving your Daptiv configuration and/or processes. As with our other services, Daptiv utilizes a set of repeatable tools including process maps, requirements matrices, and a comprehensive recommendations presentation deck. With blueprint in hand, many customers execute the recommendations using their core team. Of course, Daptiv Professional Services can assist customers with implementation of the recommendations based on their specific needs.

Premier Subscription Services

The premier subscription services are designed to provide you with the assistance you need to drive user adoption within your organization. This service includes a named Daptiv PPM expert who will meet with you regularly and handle the day-to-day administrative functions. Premier Subscription Services can be tailored and include:

Dedicated Support — Assistance with support services & licensing needs
Remote Consulting — Administrative services performed for your Daptiv PPM instance
Training Programs (web-based remote training) — These monthly training sessions provide a solid foundation for using Daptiv PPM
Daptiv PPM Tune-up (or Assessment) — The annual tune-up (or assessment) will provide you with the tools needed to bring your configuration back into shape to meet your current business needs

Report Development

Our expert report developers can create custom reports for your specific business needs. We offer two options for report development:

Fixed Price. We can provide a fixed price quote if you have requirements that are well defined. We’ll work with you to specify the requirements and develop the report(s) remotely.
Hourly Rate. A block of hours is more suitable for customers that do not have well defined reports and want to work iteratively. The hours can also be used for one on one coaching to develop reports together.

Partenaires Daptiv

Nous sommes ravis de vous présenter les talentueuses entreprises partenaires de Daptiv. Ces entreprises apportent la richesse de leur expertise ainsi que leur expérience et leur bon sens sur les produits et la plateforme Daptiv.

Que vous recherchiez des services de conseil en processus métiers, une configuration complexe, une formation supplémentaire ou une conception de rapport personnalisé, nous pouvons vous mettre en relation avec des personnes qui pourront vous aider.

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Configuration/Implémentation

Conseils en processus

À propos de nos partenaires

		Contec-X Contec-X, un partenaire présent en Allemagne, en Suisse et en Autriche, est entièrement tourné sur l'implémentation optimale de solutions PPM pour ses clients. Contec-X propose des solutions clé en main avec Daptiv PPM comprenant des évaluations, une analyse des aptitudes/lacunes, des abonnements au logiciel, des conseils, une formation et une assistance. Avec 10 années d'expérience et des pratiques leader, Contec-X est le mieux placé pour la planification des clients, l'évaluation ou l'utilisation de Daptiv PPM. Nous comptons parmi nos clients des PME et des entreprises de renom du Top 200 en Europe.
		IMR IMR est un prestataire de solution métier et une société de conseil basée au Mexique qui opère en Amérique latine. IMR est le partenaire Daptiv pour la région et fournit des services associés aux solutions Daptiv (formation, configuration de base et avancée, concepteur de rapport avancé) PLUS des services de gestion de projet (PMO, formation à la gestion de projet, sous-traitance). IMR cherche avant tout à obtenir des résultats pour nos clients, à l'aide d'une approche complète (personnes, processus et logiciels). Sur le marché depuis plus de 10 ans, il s'agit du choix idéal si vous voulez profiter au maximum de votre investissement logiciel.
		ISPA Consulting ISPA Consulting propose à ses clients une vue globale des processus qui doivent tourner autour des questions PPM, tels que la gestion de la demande, l'allocation de ressources, la planification de la capacité, l'alignement du portefeuille ou l'évaluation de la maturité. ISPA Consulting propose également des consultants certifiés pour l'implémentation de Daptiv PPM, l'une des solutions de PPM SaaS leader au monde.
		MADLAN Specialists MADLAN Specialists, Inc. est une société de conseil en gestion de projet, amélioration des processus et informatique fondée en 1992. Nous mettons à votre service des professionnels hautement qualifiés et pragmatiques, dont la plupart comptent plus de 20 ans d'expérience. Nos méthodologies, nos conseils, nos stratégies et nos produits à livrer reflètent notre réflexion « pleine de bon sens » unique. Notre slogan est « Ne vous contentez pas d'embaucher un consultant, engagez un spécialiste ». Nous aidons nos clients à réaliser des améliorations soutenues et significatives dans le paysage compétitif en constante évolution. Nous proposons à nos clients des services et des solutions professionnels personnalisés sur de nombreux segments, en nous concentrant sur l'excellence du processus, le leadership du projet et l'exécution de niveau supérieur. Nous avons mené à bien d'importantes initiatives de changement dans le monde entier. MADLAN Specialists, Inc. a également conduit de nombreuses implémentations de Daptiv PPM qui ont eu beaucoup d'impact
		PMO Partners Installé à Madrid et couvrant l'Europe du Sud (Espagne, Portugal et Italie), PMOpartners a pour objectif de devenir un partenaire de choix pour donner vie aux projets des entreprises leaders en Europe du Sud (marchés espagnol, italien et portugais). Notre objectif est d'apporter une réelle valeur et des solutions pragmatiques grâce à : - L'expérience de nos professionnels en gestion de projet pour les projets complexes. - Nos compétences pour adapter les normes de l'industrie (PMI, COBIT, PRINCE, ITIL) aux besoins réels et spécifiques de nos clients et les automatiser par le biais de solutions de marché leaders. - Nos capacités en gestion des changements et en formation pour aider à créer une pratique de gestion de projet professionnelle chez nos clients.
		Plan-It Management Plan-It Management propose des services conçus pour répondre aux besoins des professionnels dans les domaines de la gestion de la propriété, du développement/de l'autorisation, des équipements et de la franchise. En utilisant une plateforme en ligne avec Daptiv, Plan-It Management propose un système unique qui répond intégralement aux besoins de gestion des professionnels de la propriété. Le système propose des outils pour la gestion des tâches, des documents et des calendriers, le tout dans un système Web facile à utiliser qui est accessible depuis n'importe quel endroit équipé d'une connexion Internet. Plan-It Management est basé à Puyallup, Washington.
		Triple-I Triple-I est un prestataire de solutions métiers centrées sur le client et personnalisées dans l'objectif d'aider ses clients à atteindre leurs objectifs stratégiques en intégrant les points forts de la gestion de projet et la gestion des connaissances. Leur philosophie de la gestion de projet est une application « de bon sens » du leadership, des meilleures pratiques et des outils. Leur philosophie de la gestion des connaissances est une approche pragmatique pour tirer parti des meilleurs multiplicateurs compétitifs (les personnes, leur expérience collective, la formation et la capacité à résoudre les problèmes). Une véritable synthèse de la discipline et de l'innovation qui continue de s'adapter et d'évoluer pour relever les défis d'un environnement professionnel en constante mutation.
		WORKSMART WORKSMART is a team of seasoned business professionals with experience in process driven industries like manufacturing, health-care, financial services, and government. They learn your business, discover you goals and objectives, and help create alignment between you goals and your business processes, supporting your growth with appropriate technology solutions.